New saddle and stem

I rang Thorn and spoke to a sales man called Dan.
After explainnning the saddle fitted was giving me problems and that the stem was slightly to long as this was causing my back to ache, he aggreed to swap them for me. New items were dipatched and i received them both in very good time.
The new saddle was a little fidly to fit, for getting my fingre under the sadle to hold the retainning bolt to the pair shaped bracket was nearly impossible. In the end a little dab of super glue did the job of a third hand and then went together very well.
The job i had reservations was replacing the stem, however, this was no problem. Making sure i did not over tighten, it wall back together very well.
So donning the cycle gear i went around and around the block, played, releast, retightend the saddle until the postion was right (i rekon another small adjustment make take place).
So far so good the new saddle seems very good, being some what more cushioned, i think it will be ok. The commute to uni in the morning will prove this to be correct i hope.
Thank-you Thorn, with speal thanks to Dan, outstanding aftersales service, you old stem and seat have been packed and will be with you shortly.